52, 3rd Floor, Leonard Square, Yogi Chowk,
Surat
Gujarat
395010
India
(+91) 261 698 9393 info@infiniumtech.org
There is no any product specified in ERP, how one can be interested in your Solution?
Yes, we didn't have any product specified. FIrstly, as mentioned in our ERP Presentation, we work on the client requirement basis. Our such approach enables client to develop the ERP of its kind. One can able to develop the whole system as the flow of its industry/company.
We hear ERPs fail at many places!
Some of the factors that result into failure of ERPs are as follow:
  • • Lake of preparedness.
  • • Limited top management involvement.
  • • Huge expectations.
  • • Improper documentation.
  • • Uncontrolled customization.
  • • Lake of any dadicated person.
  • • Not enough resources allocated.
  • • Lack of patience.
Employees are not familier with such system. Are they able to use "Infinium ERP"?
Somebody who has never operated computer in his/her life can take a bit more time to be familier with the system but if any worker has basic knowledge of the data entry and may be of MS OFFICE SUITE can fluently work with the Infinium ERPwithin an hour of training.
Will Infinium ERP work for my company/organization/unit?
Yes, definitely. Infinium ERP's core engine is designed in the way that it covers all basic functionalities. Further modules are designed as the client requirement. Therefore, Infinium ERP is the best solution for your business.
Implementation of ERP take lots of time, also it requires other softwares and tools!
When client proposed to make ERP for its business, the flow of the company is designed first. after than development of each modules is started. So, Client is able to work with the ERP within a month of the project beginning.

Infinium ERP is a cloud based ERP that requires only one main server in which the whole ERP is configured. This server could be either in the internal structure of the organization or purchased from any hosting provider company. Once it is configured in the server, there is no other software or tool required excep BROWSER for the operation of the ERP. Also there is no specific requirement of the client system's hardwares.
In case of system crash due to hardware/software problem.
Infinium ERP provides facility for backing up the Database at one click! Administrator can take day-to-day backup of the data. So, if there is crash of the system, we can easily restore data of the system again.
What is safety and security concerns?
Team Infinium is very well trained for the possiblities of the threats and safety measures. Infinium ERP is providing IP & MAC locator of the user system hardware so that one can also limit the access of the system outside specific environment.

System files are hidden from the real environment improves the security concern of the data. Database of the system is located in password protected region of the server that keeps database safe and secured.
Is Infinium ERP providing harware integrations?
Infinium ERP is cloud based system. We can not attach any hardware directly to the system when it works on the browser. But, here we have alternate solution to reduce this limitation of the ERP. We build the bridge between the harware tool and ERP by any kind of common acceptable file document.
Can Infinium ERP cater our future modification & needs?
Absolutely, Infinium ERP is designed in the way that one can modify the modules as per the changes needed.

We can easily incorporates the further modules insertion as per requirements in the future.
What kind of support can I expect?
Most of the website can be managed from a backend control panel. If you prefer you can send an email to: support@Team Infinium.in with your query.
How many revisions on the design can I have?
Our careful design process will aim to get your design spec according to your requirements. After we have submitted the design according to your brief, we will offer 5 revisions for free.
What if I do not like the webpage design?
As mentioned in above point, we'll offer 5 revisions on the submitted brief, if you prefer you can purchase a design pack for 6500 INR for an unlimited pack website revision.
Will you install the site on my server?
Yes we will install the site onto your server. The server needs to be Lynx hosting. We will require the below details:
  • • FTP
  • • cPanel
  • • MySQL Database
Can I provide you with my own Layout and Design?
Yes you can provide us with your own design layout in HTML, PSD or even sketch whcih our designers will get ready to integrate into the eCommerce platform. When proving your own design any features not mentioned in our eCommerce platform will not be developed. If you would require to build any specific features we will advise you of the extra costs.
I have a developer can he develop the site for me?
Yes we will provide you with the source codes, or do a basic install for you onto your server, which your developer can continue to intergrate your theme, and complete the development.
After payment when can I expect the ecommerce site to be delivered?
After your desiring has been approved, the development and the integration of your theme would take aprox 25-30 working days.
What information do you need from me after payment?
After the purchase of the ecommerce platform, we will be contacting you to get a design brief, an idea of what colour scheme and type of layout you prefer for your site.
After the payment has been made can I have a refund?
After the purchase of the ecommerce platform, we will be contacting you to get a design brief, an idea of what colour scheme and type of layout you prefer for your site.

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